Frequently Asked Questions
If you couldn't find an answer of your question, use the support form.
- How Do I Start?
You simply register on our website then you deposit funds via PayPal, Bank
Transfer(Online/Offline), Card Payment, Cryptocurrency. This will give you access to purchase
our services. Our system is fully automated and easy to use but if you have any problem with
using our website, please utilize the Support Centre
- Do you require my social media account password?
No, we simple provide our services without access to your social media account passwords.
- Can my social media account(s) get banned from using your services?
No, it’s impossible. Your pages will not be blocked in using our service. Don’t worry, it will not
happen whoever you are.
- Can I cancel an order?
No, all orders are final on our platform which is why you should be sure of what you want to
- My followers dropped, can I get a refund of my money?
We do not issue refunds back to your payment method if you get a drop in any of our service
but we will make a refill if the service you ordered has a refill feature as not all services can be
refilled. We can only make refund to your TheSocialMart account if you do not get your
delivered within 72hours from submitting an order.
- Are the followers and likes real?
The services you get from our platform are only REAL-LOOKING, we do not guarantee that the
followers you get will interact with your account or posts.
- How Can I Start My Own SMM service just like yours?
Yes you can, please contact us via email@example.com
- What is Instagram Mention and How Does It Work?
Instagram Mention is when you mention someone to your Instagram post. When you mention a
user to your post, the user will get notified and check your post. This service is very effective in
Internet Marketing as you can mention tens of thousands of people to your Instagram post and get them to interact with you. You basically provide the post URL, Quantity of people you want
mentioned and the username of the account from which you want us to mention followers from